Terms of Service for Coastal Care Medical Supply

Effective Date: September 28, 2026

Welcome to Coastal Care Medical Supply Store. These Terms of Service govern your use of our website and your purchase of products from Coastal Care Medical Supply Store. By accessing our website, placing an order, or purchasing a product, you agree to these Terms of Service.

Coastal Care Medical Supply Store provides medical supplies, mobility aids, daily living products, orthopedic supports, home care products, therapy products, health monitoring products, and related items for purchase online.

Product availability, pricing, descriptions, specifications, and images may change without notice.

We reserve the right to discontinue products, limit quantities, correct errors, and cancel or refuse orders when reasonably necessary.

We make reasonable efforts to provide accurate product descriptions, specifications, images, pricing, and availability.

Product colors, packaging, labeling, or appearance may vary slightly from images displayed on our website due to manufacturer or supplier updates.

If we discover a material pricing or product-information error after an order has been submitted, we may contact you for instructions or cancel the affected order and issue an appropriate refund.

Information provided on this website is for general informational and shopping purposes and is not intended to replace professional medical advice, diagnosis, or treatment.

Coastal Care Medical Supply Store does not provide medical advice.

Always consult an appropriate healthcare professional regarding medical conditions, treatment decisions, or questions about whether a particular product is appropriate for your individual needs.

If you believe you are experiencing a medical emergency, contact 911 or appropriate emergency medical services.

By placing an order, you represent that the information you provide is accurate and that you are authorized to use the selected payment method.

Orders are subject to product availability, payment authorization, and acceptance.

An order confirmation does not necessarily constitute final acceptance of an order. We reserve the right to cancel or decline an order when reasonably necessary, including because of inventory issues, pricing errors, payment problems, suspected fraud, or product restrictions.

If payment has already been collected for an order that we cancel, the appropriate amount will be refunded.

Prices are displayed in U.S. dollars unless otherwise stated.

Applicable taxes, shipping charges, and other charges will be displayed during checkout when applicable.

Prices and promotions may change without notice. Changes will not affect orders already accepted except where correction of an obvious error is required.

Orders may be fulfilled and shipped by Coastal Care Medical Supply Store or by an authorized fulfillment or distribution partner.

Delivery estimates are estimates and are not guaranteed. Carrier delays, weather conditions, supply interruptions, incorrect delivery information, and other circumstances outside our reasonable control may affect delivery.

Customers are responsible for providing complete and accurate shipping information when placing an order.

Returns and refunds are governed by our separate Return & Refund Policy, which is incorporated into these Terms of Service.

Certain health, hygiene, medical, personal-care, and opened products may not be eligible for return for health and safety reasons.

Customers should review the Return & Refund Policy before purchasing or opening a product.

Inventory availability may change without notice.

Although a product may appear available when an order is placed, inventory may become unavailable before fulfillment. If we cannot fulfill an item, we may cancel the affected item or order and issue an appropriate refund.

Certain products may be eligible for purchase using Health Savings Account (HSA) or Flexible Spending Account (FSA) funds.

Eligibility depends on the product, applicable rules, the customer's plan, and other circumstances. Displaying or selling a product through Coastal Care Medical Supply Store does not guarantee that an expense will qualify for reimbursement or payment under a particular HSA or FSA plan.

Customers are responsible for confirming eligibility with their plan administrator when necessary.

Products purchased through our website are intended for lawful use.

We reserve the right to limit or cancel orders that appear to involve unauthorized resale, fraud, misuse, or other activity inconsistent with these Terms.

The Coastal Care Medical Supply Store name, branding, website design, original written content, graphics, and other materials owned by Coastal Care Medical Supply Store may not be copied, reproduced, distributed, or used for commercial purposes without permission.

Third-party product names, trademarks, images, and other intellectual property remain the property of their respective owners.

You agree not to use this website:

• For unlawful or fraudulent purposes.
• To interfere with the operation or security of the website.
• To attempt unauthorized access to accounts, systems, or information.
• To transmit malicious software or harmful code.
• To misrepresent your identity or payment information.
• In a manner that violates applicable laws or the rights of others.

We may restrict access to the website when reasonably necessary to protect customers, our business, or our systems.

Our website may use third-party services for payment processing, shipping, analytics, website functionality, or other business operations.

Those services may be governed by their own terms and privacy practices.

To the extent permitted by applicable law, Coastal Care Medical Supply Store will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products purchased through it.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.

Information collected through our website is handled in accordance with our applicable privacy practices and Privacy Policy.

We may update these Terms of Service periodically to reflect changes to our business, website, products, services, or legal requirements.

The version posted on our website will indicate its effective date.

These Terms of Service are governed by applicable laws of the Commonwealth of Virginia and the United States, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.

Questions regarding these Terms of Service may be directed to:

Coastal Care Medical Supply Store
Website: mycoastalva.com